Fengor Pro Max — the assistant that has read the whole site
Fengor Pro Max answers technical questions about what we supply, in five languages, from the figures published on this site: specifications for 18+ robot models, crate sizes and gross weights, explosion-protection certificate numbers and validity, what each of the 12 workstation types contains, and an indicative selection from the part you describe. It builds tables when a table is the clearer answer. It does not discuss price, cost or commercial terms — those go to a person.
What it answers
| Subject | What you get | An example question |
|---|---|---|
| Specifications | Payload, reach, repeatability, protection rating and mounting for any model published on this site. | |
| Packing and weight | Crate dimensions, net and gross weight, and the total for a list of machines as a table you can paste into a freight enquiry. | |
| Certificates | Which explosion-protection certificate a model holds, its number, the issuing body and the validity date. | |
| Selection | An indicative selection from the part you describe — size, weight, process and how the part is presented. | |
| What a cell contains | What is inside each of the 12 workstation types, and what we ask you to confirm before quoting. | |
| Documents and forms | Which of the 13 requirement surveys fits your project, and what a field is asking for while you fill it in. |
What it will not answer
Price, cost, margin, discount and commercial terms. This is a rule in the assistant itself, not a matter of tone: ask it for a number and it says so and offers to put the question in front of Fengor Hu the same working day. It also does not name customers or plant locations, and it does not invent a figure that is not published — where a value is not on the site, it says the value is not published and offers to get it with the offer.
Where the figures come from
Manufacturer datasheets for specifications, the certificate register for certificates and validity dates, the manufacturers' export packing tables and our own shipments for crate sizes, and our project records for what a delivered cell contained. Every answer that carries a figure names the page it came from, so you can open that page and read it in full. The assistant reads the same published data the site shows — nothing behind it.
Languages
English, Russian, Arabic, French and Chinese. It opens in the language of the page you are on and can be switched at the top of its window at any time; the conversation carries across pages while you browse.
When to ask a person instead
Anything commercial, anything where you want a commitment, and anything about your own project that needs judgement rather than a published figure. The fastest route is the requirement survey — 13 of them, one per type of cell — or WhatsApp and e-mail. The assistant can hand the conversation over at any point; ask it for a person and it takes your details and sends the thread with them.
If you would rather read than ask, the knowledge base covers the same ground in 23 written guides, and the support page lists every document we publish.