WUHU LIVESPOWER GLOBAL LTD · Wuhu, Anhui, China EN · RU · AR · FR  |  WhatsApp +86 156 6553 8866
Send a requirement survey
Home › Support and documents
Support & Docs

Documents first, then people

Most questions an integrator has are answered by a document we already hold: a certificate, a datasheet, a crate dimension, a packing list. They are all reachable from here. What a document cannot answer goes to the engineer who built the cell — WhatsApp, Telegram or a screen-share into the pendant, in your working hours.

Downloads

Certificates as PDF, specification tables as CSV, working-envelope drawings, packing data, and the 13 requirement surveys as Word files.

Open →

Requirement surveys online

The same 13 surveys as web forms that save as you type, with a reference number and progress bar.

Open →

Document library

248 manufacturer documents by model — datasheets, envelopes, flange dimensions, operation and maintenance manuals, certificates — released after you tell us which project they are for.

Open →

Certification register

ATEX and GB/T 3836 certificates for every explosion-protected model, with numbers, bodies and validity dates.

Open →

Packing and shipping

Crate dimensions and gross weights per robot model, ISPM 15, documents by route, EXW / FOB / CIF / DAP.

Open →

Knowledge base

23 selection guides and engineering notes: zones and certificates, payload and reach, positioner selection, GOST paints, conveyor tracking.

Open →

Videos

Production and FAT video for painting, welding, palletizing and handling cells, with the model and workpiece written beside each.

Open →

FAQ

Fifteen answers on how we work, certification, prices, lead time, FAT, packing and after-delivery support.

Open →

Explosion-proof certificates — 8 PDFs

The numbers are on this page as text, not only inside the PDFs, so your safety engineer can check one before downloading anything and a search or AI assistant can quote it accurately.

CertificateCoversFile
CML 20ATEX1065XGR6150 (2,900 mm) — ATEX, IICOpen PDF ↗
CML 23ATEX1156XGR6150-1500 — ATEX, IICOpen PDF ↗
CML 17ATEX1114XGR6100ST — ATEX, IIBOpen PDF ↗
CML 17ATEX1115XGR680ST — ATEX, IIBOpen PDF ↗
CE22.1459XGR6150-1500 — China GB/T 3836, valid to 2027-07-29Open PDF ↗
CE22.8038GR680ST — China GB/T 3836, valid to 2027-12-05Open PDF ↗
CE22.8040GR6100ST — China GB/T 3836, valid to 2027-12-05Open PDF ↗
GYB23.3310XSR series — China GB/T 3836 (NEPSI), valid to 2028-12-17Open PDF ↗

The Chinese certificate CE20.50037 for the GR6150 at 2,900 mm expired on 12 February 2025 and is not listed as current; its renewal has been requested from the manufacturer and will be published here with its number. Full certificate register →

Working-envelope and dimension drawings

GR6100-3800 dimension drawing
GR6100-3800Working envelope and mounting dimensions
GR6150-1500 dimension drawing
GR6150-1500Working envelope and mounting dimensions
GR6150-2900 dimension drawing
GR6150-2900Working envelope and mounting dimensions
GR680-2700 dimension drawing
GR680-2700Working envelope and mounting dimensions

Need the DXF or STEP model for your layout? Ask us — we send it with the model name and revision.

How remote support works

1 · Before delivery

You witness the factory acceptance test on a video call. The commissioning manual you receive is the FAT sequence, so the first site power-up repeats a test that has already passed.

2 · On site

Your team leads: mechanical connection, power, air, final commissioning. Our engineer is on a screen-share throughout, with the same drawings and the same program open.

3 · In production

Message the engineer who built the cell. Program backups and as-built drawings are yours, so a fix is usually yours to apply with us watching. An engineer on site is arranged by agreement where a project needs it.

The technical package

Every cell ships with as-built electrical drawings, PLC and robot program backups, the 3D model and 2D layout, the I/O list, the bill of materials with part numbers, the commissioning manual, the FAT report, a spare-parts list and training videos. The partnership page lists it stage by stage.

What we do not publish

Customer names, plant locations and contract prices. Third-party manufacturer brochures and videos where we do not hold written permission to redistribute them — we name the products and explain the selection logic instead. And any certificate whose number we cannot show.

Reach a person

WhatsApp and Telegram are answered the same working day (UTC+8). E-mail sales@livespower.com for drawings and surveys. The contact page has every route; the assistant on the bottom right, Fengor Pro Max, answers technical questions at any hour and hands the conversation to a person when you ask.

Send a requirement survey   Contact

Reviewed and maintained by Fengor Hu, Sales Director, LIVESPOWER · Last updated September 2026 · Figures are taken from certificates, manufacturer datasheets and our own project records.
WhatsAppTelegramEmail
LinkedInYouTubeTikTokFacebookXInstagram